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Privacy Policy

Information pursuant to art. 13 EU Reg. 679/2016

Dear Sir/Madam,

Pursuant to EU Regulation 679/2016, as well as pursuant to the provision regarding cookies n. 229 of 8 May 2014, we wish to inform site visitors about the use of the data entered and the cookies used by the site itself. The information is also provided pursuant to Recommendation n. 2/2001 adopted by the Working Group set up by art. 29 of directive no. 95/46/CE. to those who interact with the web services of this site, for the purpose of protecting personal data, accessible electronically starting from the address. By using any of our services and/or accepting this Policy, for example as part of registering for one of our services, you consent to the collection and use of Personal Information as described in this Policy.

According to the indicated legislation, this treatment will be based on principles of correctness, lawfulness and transparency and protection of your privacy and your rights.

Therefore, we provide you with the following information:

Personal Information We Collect:

The personal information we collect includes:

Your first and last name, e-mail address, telephone number and home address;

Information about your stays, including arrival and departure dates, special requests and your preferences on services (preference on rooms, services or other);

Information you provide about your marketing preferences or promotional offers;

Information we collect at the property:

We collect additional personal information during registration/check-in at our hotel property, including information required by local laws.

Information we collect from third parties:

We may also collect information about you from third parties, including information from our partners (travel agencies, airlines, payment cards) and other partners; from social media services consistent with your settings on those services; and from third-party sources.

Information We Collect Automatically:

When you use our site, we automatically collect information, some of which may be personally identifiable. For example: language settings, IP address, location, device settings, device operating system, log-in information, usage time, requested URL, status report, user agent (such as browser version information), browsing history, result (visit or reservation), user reservation code, type of information viewed. We may also collect data automatically through cookies. The data could also be used to ascertain responsibility in the event of hypothetical computer crimes against the site.

1. The data you provide will be processed for the following purposes:

The personal contact data provided will be used exclusively to carry out the services requested in the message compiled by the user.

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error ..) and other parameters relating to the operating system and the user’s IT environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are canceled immediately after processing. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site.

The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site involves the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the message.

The processing of data is aimed at the following purposes:

1.a) management of customer relations (management of reservations, issue of invoices, estimates), to perform any contractual obligations;

1.b) comply with regulatory obligations, in particular accounting and tax obligations;

1.c) Inherent to the service:

a) sending (subject to your written consent) promotional offers on our services and updates on rates and offers as well as greetings by ordinary mail or by fax or email;

b) to implement (subject to your written consent) hotel services such as the external communication of data relating to your stay for the exclusive purpose of allowing the function of receiving objects, messages and telephone calls addressed to you.

c) process, with prior written consent, the so-called data. sensitive data voluntarily transmitted by you in order to offer a better level of hospitality at our hotel. We may use your e-mail address to send you, subject to your written consent, our newsletters, our best wishes for the holidays.

As regards the purposes indicated in point 1.c lett. a) we rely on the performance of a contract: the use of your data may be necessary in order to be able to implement the contract you have with us. For example, if you use our services to make an online booking, we will use your details to carry out our obligation to complete and manage the booking, pursuant to the contract between us.

As regards the purposes in point 1.c lett. b) and c), we rely on legitimate interests: we use your information for our legitimate interests, for administrative, legal or fraud detection purposes. When we use personal data for our legitimate interests, we will always balance your rights and interests regarding the protection of your personal data with our rights and interests.

As regards the purpose in point 1.c lett. c), we also rely on our obligation to comply with current legislation.

As regards the purposes indicated in point 1.c letter a) on the basis of current legislation, we will ask for your consent for the purposes indicated therein before processing your personal information which you can remove at any time by contacting us at mentioned at the end of this statement.

2. The treatment will be carried out in the following ways:

Personal data is processed with automated IT tools, for the time necessary to achieve the purpose for which it was collected. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.

3. The provision of data:

Apart from that specified for navigation data, the user is free to provide personal data to request the services offered by the company. Failure to provide them may make it impossible to obtain the requested service.

4. Data recipients:

The data being processed will not be disclosed, sold or exchanged with third parties without the express consent of the interested party. The scope of data communication is limited exclusively to the subjects competent for the fulfillment of the contractual operations and the observance of legal obligations. They may therefore be disclosed to third parties belonging to the following categories:

subjects  that provide services for the management of the information system;

studies or companies in the context of assistance and consultancy relationships;

Administrations, public bodies and competent authorities, for the fulfillment of legal obligations and/or provisions of public bodies;

companies of the Group and/or of the network of companies or private subjects directly involved in the fulfillment of the service or entitled to know the data according to the law. In any case, only the data necessary and pertinent to the purposes of the processing to which they are responsible will be communicated to the aforementioned subjects.

The personal data provided by users who request the dispatch of material regarding the requested service (or even of an informative nature only) are used for the sole purpose of performing the service or provision requested and are communicated to third parties only if necessary and if involved and functional to the performance of the service requested of us.

The Data Controller does not transfer personal data to third countries or international organizations.

5. Extended information on the use of cookies.

This website uses cookies and similar technologies to ensure the correct functioning of the procedures and improve the experience of using online applications. This document provides detailed information on the use of cookies and similar technologies, how they are used by the site and how to manage them.

By confirming the vision of this information or making use of our site, you are consenting to our use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you must set your browser appropriately or do not use the Site itself. If you decide to disable the cookies we use, this could affect the user experience while on the Site.


Cookies are short fragments of text (letters and/or numbers) that allow the web server to memorize information on the client (the browser) to be reused during the same visit to the site (session cookies) or later, even days later (persistent cookies). Cookies are stored, based on user preferences, by the individual browser on the specific device used (computer, tablet, smartphone).

Similar technologies, such as, for example, web beacons, transparent GIFs and all forms of local storage introduced with HTML5, can be used to collect information on user behavior and use of services.

In the following, we will refer to cookies and all similar technologies by simply using the term “cookie”.

Types of cookies

Based on the characteristics and use of cookies, we can distinguish different categories:

Strictly necessary cookies. These are cookies that are essential for the correct functioning of the site. The duration of cookies is strictly limited to the work session (when the browser is closed they are deleted).

Analysis and performance cookies. These are cookies used to collect and analyze traffic and use of the site anonymously. These cookies, even without identifying the user, allow, for example, to detect if the same user returns to connect at different times. They also allow you to monitor the system and improve its performance and usability. Disabling these cookies can be done without any loss of functionality.

Profiling cookies. These are permanent cookies used to identify (anonymously or not) user preferences and improve their browsing experience. The site does not use cookies of this type.

Third-party cookies

By visiting the website you may receive cookies both from the site visited (“owners”) and from sites managed by other organizations (“third parties”). A notable example is the presence of “social plugins” for Facebook, Twitter, Google+ and LinkedIn. These are parts of the visited page generated directly by the aforementioned sites and integrated into the page of the host site. The most common use of social plugins is aimed at sharing content on social networks.

The presence of these plugins involves the transmission of cookies to and from all sites managed by third parties. The management of information collected by “third parties” is governed by the relative information to which reference is made. To ensure greater transparency and convenience, the web addresses of the various information and methods for managing cookies are shown below.

Plugins, if any, and related privacy:

Facebook information:

Google+, Google Maps, Youtube, etc. information:

Tripadvisor information: disclosure:

Google Analytics

The site could also include certain components transmitted by Google Analytics, a web traffic analysis service provided by Google, Inc. (“Google”). Also in this case these are third-party cookies collected and managed anonymously to monitor and improve the performance of the host site (performance cookie).

Google Analytics uses “cookies” to collect and analyze anonymous information on site usage behavior (including the user’s IP address). This information is collected by Google Analytics, which processes it in order to prepare reports for site operators regarding the activities on the website itself. This site does not use (and does not allow third parties to use) the Google analysis tool to monitor or collect personal identification information. Google does not associate the IP address with any other data held by Google nor does it try to link an IP address with the identity of a user. Google may also disclose this information to third parties where required to do so by law or where such third parties process the information on Google’s behalf.

For more information, please refer to the link below:

The user can selectively disable the action of Google Analytics by installing the opt-out component provided by Google on his browser. To disable the action of Google Analytics, please refer to the link below:

Duration of cookies

Some cookies (session cookies) remain active only until the browser is closed or the logout command is executed.  Other cookies “survive” when the browser is closed and are also available on subsequent visits by the user. These cookies are called persistent and their duration is set by the server at the time of their creation. In some cases a deadline is fixed, in other cases the duration is unlimited.

The Site does not use persistent cookies except possibly the technical one for confirming the vision of this Cookie Policy for a maximum duration of 6 months.

However, by browsing the pages of the site, you can interact with sites managed by third parties who can create or modify permanent and profiling cookies.

How can I control the installation of Cookies?

In addition to what is indicated in this document, the User can manage preferences relating to Cookies directly within his browser and prevent – for example – that third parties can install them. Through the browser preferences it is also possible to delete the Cookies installed in the past, including the Cookie in which the consent to the installation of Cookies by this site is possibly saved. It is important to note that by disabling all cookies, the functioning of this site could be compromised. The User can find information on how to manage Cookies in his browser.

It is also possible to visit the site, in English, for information on how to manage/delete cookies based on the type of browser used.

In the case of services provided by third parties, the User can also exercise his right to oppose tracking by inquiring through the privacy policy of the third party, via the opt-out link if explicitly provided or by contacting the third party directly.


Since the installation of Cookies and other tracking systems operated by third parties through the services used within this site cannot be technically controlled by the Owner, any specific reference to Cookies and tracking systems installed by third parties is to be considered indicative. To obtain complete information, consult the privacy policy of any third-party services listed in this document.

Given the objective complexity linked to the identification of technologies based on Cookies and their very close integration with the functioning of the web, the User is invited to contact the Owner should he wish to receive any further information relating to the use of the Cookies themselves and any use of the same – for example by third parties – made through this site.

6. Data processing:

The data will be processed for the time strictly necessary for the provision of the requested service. While the data relating to the cookie policies for the time strictly necessary for the intelligible use of the web portal.

7. The data controller is: Mata srl, Via Luigi Einaudi, 11 64013 Corropoli (Te)

8. At any time you can exercise your rights towards the data controller, also with regard to the withdrawal of consent, pursuant to articles 6,15,16,17,18,19,20,21 of EU Reg. 679/2016, by forwarding a request to Hotel Euro at the email address

9. You may lodge a complaint with the Supervisory Authority pursuant to par. 2 lett. d) art. 13 EU Reg. 679/2016.

10. Automated decision making

The Data Controller does not carry out treatments that consist of automated decision-making processes.

Company details

HOTEL EURO of Mata srl

Via Luigi Einaudi, 11 – 64013 Corropoli (TE)

VAT number 01003210679

REA TE-117767

Cap.Soc. €83,997.00